Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies contain information that is transferred to your device's hard drive. They help us recognise your device and store some information about your preferences or past actions on our website.

2. How We Use Cookies

Stellar Returns uses cookies to:

• Essential Functions: Enable core website functionality and security features
• User Experience: Remember your preferences and settings
• Analytics: Understand how visitors use our website and improve our services
• Marketing: Deliver relevant advertisements and measure campaign effectiveness
• Performance: Monitor website performance and load times

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for our website to function properly. They cannot be switched off and are usually set in response to actions you take, such as filling out forms or setting privacy preferences.

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website's performance and user experience.

3.3 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of marketing campaigns.

4. Third-Party Cookies

Some cookies on our website are set by third-party services:

4.1 Google Analytics

We use Google Analytics to analyse website usage and improve user experience. Google Analytics uses cookies to collect information about how visitors use our website.

For more information about Google Analytics cookies, visit: Google Analytics Cookie Usage

4.2 Social Media Platforms

We use social media plugins and tracking pixels from platforms like Facebook, Twitter, and LinkedIn. These services may set their own cookies when you interact with their content on our website.

4.3 Content Delivery Networks (CDN)

We use CDN services to deliver website content efficiently. These services may set cookies to optimise content delivery and performance.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie banner where you can choose your preferences:

• Accept All: Consent to all cookies
• Necessary Only: Only essential cookies will be used
• Custom Settings: Choose which categories of cookies to accept

5.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

5.3 Opt-out Links

You can opt out of specific tracking services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook: Facebook Ad Preferences

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

6.1 Necessary Cookies

• Website functionality may be impaired
• Security features may not work properly
• Forms and contact features may not function

6.2 Analytics Cookies

• We cannot measure website performance
• Improvements based on user behaviour data will be limited
• Error tracking and resolution may be affected

6.3 Marketing Cookies

• Advertisements may be less relevant to your interests
• You may see repeated advertisements
• Campaign effectiveness measurement will be reduced

7. Mobile Devices and Apps

Mobile devices and applications may use technologies similar to cookies:

• Device Identifiers: Unique identifiers for mobile devices
• Local Storage: Data stored locally on mobile applications
• SDK Technologies: Software development kit tracking tools

You can manage these through your device settings or application preferences.

8. Data Protection and Privacy

Our use of cookies is governed by our Privacy Policy and complies with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)
• Information Commissioner's Office (ICO) guidance

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• Our use of cookies and tracking technologies
• Legal requirements and regulations
• Third-party services and integrations
• Website functionality and features

When we make significant changes, we will notify you through:

• A prominent notice on our website
• Email notifications (if you're a registered user)
• Updated cookie consent banners

10. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

11. Useful Resources

For more information about cookies and online privacy:

• ICO Cookie Guidance
• All About Cookies
• Your Online Choices
• Cookiepedia